In hospitality, every call is a guest experience.
With FIAS (Fidelio Interface Application Specification) integration, your IP PBX connects seamlessly with your Hotel Property Management System (PMS)—turning every call into personalized service.
📞 Know the Guest Before You Answer
No more “May I have your room number?”
- Instantly identify the guest calling
- Auto-fetch guest name, room number & status
- Recognize VIPs, check-ins, and special guests
Your staff greets guests by name—every time.
✨ Personalized Service, From the First Ring
Because luxury is in the details.
- Front desk sees guest profile on incoming calls
- Faster responses for housekeeping, room service & concierge
- Consistent, personalized guest interactions
Guests feel recognized. Staff feels empowered.
🔗 Seamless Integration with Hotel PMS
Built on industry-standard FIAS protocol.
- Works with Fidelio-compatible PMS systems
- Real-time sync between IP PBX & PMS
- Secure, reliable, and always up-to-date
No manual lookups. No system switching.
🧠 Smarter Call Routing for Better Guest Experience
Route calls intelligently based on guest data.
- VIP calls routed to priority staff
- Service requests directed to the right department
- Reduced call transfers and wait times
Right service. Right person. Right moment.
📈 Designed for Modern Hotels & Resorts
Perfect for:
- Luxury hotels & resorts
- Business hotels
- Hospital chains
- Multi-property hospitality groups
Scale effortlessly as your property grows.
🌐 Not Just Telephony. It’s Hospitality Intelligence.
This isn’t just a phone system.
It’s a guest-aware communication platform.
🌟 Deliver 5-Star Service—Automatically
With FIAS–PMS integration, your staff knows the guest before the greeting.Because great hospitality doesn’t start at the lobby.
It starts with the first ring.
