Once a phone is plugged in, it contacts the IPPBX, downloads its configuration, and becomes ready to use within minutes. 

Auto Provisioning automatically configures IP phones when they connect to the network, removing the need for manual setup. 

Auto Provisioning automatically configures IP phones when they connect to the network, removing the need for manual setup. 

Once a phone is plugged in, it contacts the IPPBX, downloads its configuration, and becomes ready to use within minutes. 

No. After initial setup, phones configure themselves without any technical intervention. 

Auto Provisioning supports most major SIP phone brands like Yealink, Fanvil, Grandstream, Cisco, and more. 

Yes. Phones can be shipped to remote locations and auto-configured as soon as they are connected. 

Yes. Configuration files are delivered securely with controlled access to prevent unauthorized devices. 

Absolutely. You can provision dozens or even hundreds of phones simultaneously. 

The phone automatically re-downloads its configuration once reconnected, with no manual setup needed. 

Yes. Configuration changes and firmware updates can be pushed to phones remotely from the IPPBX. 

Auto Provisioning is ideal for businesses of all sizes, call centers, remote teams, and service providers. 

It’s a complete solution for managing outbound campaigns, inbound customer calls, agent performance, and real-time data capture from one platform. 

Predictive Dialer intelligently dials multiple numbers and connects only answered calls to available agents, while Auto Dialer calls numbers sequentially from a list. 

It minimizes idle time by filtering out busy, unanswered, and voicemail calls, allowing agents to focus only on live conversations. 

Yes. The system supports parallel inbound and outbound operations without performance impact.

Incoming calls are automatically queued and routed to the right agents using intelligent call distribution rules. 

Yes. All inbound and outbound calls can be recorded and stored securely for monitoring and training.

Form Designer lets you create custom call-time forms to capture leads, customer details, feedback, or support notes during live calls. 

Yes. You can design and assign different forms for sales, support, surveys, or specific call campaigns.

Yes. Supervisors can view live dashboards, agent status, call statistics, and campaign performance.

Absolutely. It easily scales from small teams to enterprise-level call centers without changing infrastructure. 

Yes. All WhatsApp chat history is securely stored and available for monitoring, auditing, and customer reference. 

Yes. It is ideal for support, order updates, reminders, confirmations, and follow-ups. 

Yes. Messages are exchanged through Meta’s secure infrastructure, with controlled agent access inside the IPPBX. 

Yes. Through APIs, WhatsApp conversations can be synced with CRM systems or other business applications. 

FIAS integration connects the IPPBX with a hotel’s Property Management System (PMS), enabling seamless communication between guest rooms and hotel operations. 

FIAS is commonly supported by leading hotel PMS platforms such as Oracle Fidelio / Opera and other FIAS-compliant PMS systems. 

It automates guest services, improves front-desk efficiency, reduces manual errors, and enhances the overall guest experience. 

Yes. When a guest checks in or out in the PMS, the room phone is automatically activated or deactivated through the IPPBX. 

Yes. Guests can make internal and external calls as per hotel policies configured in the IPPBX. 

Yes. All chargeable calls are automatically recorded and posted to the guest folio in the PMS. 

Yes. All chargeable calls are automatically recorded and posted to the guest folio in the PMS. 

Yes. Wake-up calls can be scheduled from the PMS or IPPBX and are executed automatically for guest rooms. 

No. With FIAS integration and auto provisioning, room phones are configured automatically based on PMS room status. 

Yes. Communication between the IPPBX and PMS follows standardized FIAS protocols for secure and reliable data exchange. 

Absolutely. FIAS integration is designed to support everything from boutique hotels to large multi-property hotel chains.