A list of all settings is displayed here, which can be edited and updated as per the
admin’s choice. The list includes:
- Hangup Button- Visibility of the hang-up button in the agent session
- Transfer Button- Visibility of the transfer button in the agent session
- Hold Button- Visibility of the hold button in the agent session
- Mute Button- Visibility of the mute button in the agent session
- Reconnect Duration
- SMS Button-Visibility of the sms button in the session
